News

  • We are learning something new each day

    Posted on by Jonahvil Rugay

    We would like to thank all our customers new and old for being patient and understanding with us.With so many customers communicating with us on their individual needs for personal or business we are learning something new each day and it is teaching us to better understand your needs.

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  • Giving us Instructions

    Posted on by Jonahvil Rugay

    • Be short and specific, Using a few words can convey a message clearly.
    • Use universally known language.
    • When using references use the word left or right in a photograph, Example, Please remove the girl on the left
    • Most of all go ahead and send us the image and an email at help@reddigits.com with a reference about the image if you need to add more details for enhancements.

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  • How does Billing work?

    Posted on by Jonahvil Rugay

    Question:- How is a customer billed?

    Answer:- We only charge you per image edited based on the set-price or price negotiated, If a price is negotiated a custom page will be created for the customer to view and confirm.There will be no surprises.

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  • How does Image Enhancing Service Works

    Posted on by Jonahvil Rugay

    Average turn around time is 24 hours but it tends to fluctuate throughout the year, this can happen because of holiday's and customs. Our goal is to do our best and keep the work flow process smooth and transparent without compromising on quality and we thank you in advance for your patience and understanding.

    We do not guarantee a 24 hour time period turn around due to re-edits, re-works and revisions, but we do promise a money refund guarantee in the form of edit credits for future work give to us. 

    If you are under a tight deadline please email us at help@reddigits.com and we will do our best to expedite your order.

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